Terms & Conditions Motorhome Rental | Beijs Roadtrips the Netherlands

Read the terms and conditions of Beijs Roadtrips Motorhome Rental, centrally located in Rijen (between Breda and Tilburg, North Brabant). To ensure the rental of our motorhomes goes smoothly and safely for everyone, we have established clear agreements. These conditions apply to all agreements regarding the rental of a motorhome with us, whether you are going away for a weekend or making a long road trip through Europe.

Article 1 Definitions

In these general terms and conditions, a number of terms are used, which are explained below:
1. Beijs Roadtrips: the user of these general terms and conditions;
2. us, our and we: in these conditions, 'us', 'our' and 'we' always refer to Beijs Roadtrips;
3. renter: the person who rents a motorhome from Beijs Roadtrips;
4. agreement: the individual agreement between Beijs Roadtrips and the renter;
5. motorhome: the RV that is rented to the renter by Beijs Roadtrips;
6. driver: the natural person who has been indicated in writing by the renter as the driver of the motorhome, prior to the rental period;
7. website: the website www.beijsroadtrips.com

Article 2 Applicability

These general terms and conditions apply to every agreement between Beijs Roadtrips and the renter.
Any general terms and conditions of the renter are explicitly rejected by us.
If Beijs Roadtrips does not always insist on strict compliance with these general terms and conditions, this does not mean that the conditions are invalid or that Beijs Roadtrips loses the right to demand strict compliance with them in other cases.
If one or more provisions of these general terms and conditions appear to be wholly or partially void or are annulled at any time, the other provisions will remain fully in force and a new provision will be established that does justice to the original provision as much as possible.

Article 3 Formation of the agreement

Beijs Roadtrips offers its motorhomes for rent on the website. This serves as the offer.
If the renter has gone through the reservation process on the website and clicks on 'book and pay' ('boeken en betalen'), the agreement is concluded. The renter will subsequently receive a booking confirmation email and must pay a deposit of 25% of the rental sum. By clicking on 'book and pay', a payment obligation arises for the renter.

Article 4 Driver

The renter must inform Beijs Roadtrips prior to the rental period of who will drive the motorhome. The driver must identify themselves with a driver's license and identity document. A copy of this will be made on location at Beijs Roadtrips.
The driver must be at least 24 years old and have been in possession of a driver's license for at least 3 years.
If a driver is not reported to Beijs Roadtrips, they are not insured and the renter is responsible for all damage arising from this.
The renter is liable for any traffic violations committed. All costs resulting from this will be recovered from the renter, including an administration fee of € 25 per violation. The renter explicitly agrees to this.

Article 5 Payment of the rental price and modifications

Upon booking, the renter must make a down payment of 25% of the agreed rental price. The remaining 75% must be paid no later than eight (8) weeks before the starting date. For a booking made less than eight (8) weeks before departure, the renter is obliged to pay 100% of the rental sum immediately.
If the renter returns earlier from holiday, no reduction or partial refund of the rental price will be granted.
If the renter does not receive the motorhome at the agreed time without having canceled, the renter still owes the full rental price.
Payments can only be made by bank transfer or by debit card (pin). For safety reasons, Beijs Roadtrips does not accept cash payments.
Payment must be made to the account number NL 05 RABO 0378 5334 44 in the name of Beijs Roadtrips V.O.F.
If the renter fails to make a timely payment, Beijs Roadtrips will send a one-time notice of default requesting that payment be made. After the term of this reminder, the renter is in default and owes extrajudicial collection costs and statutory interest. If the renter does not comply with the default letter, Beijs Roadtrips can dissolve the agreement and take further (legal) measures to collect its claim. The renter is then also obliged to reimburse all judicial and extrajudicial costs insofar as they are incurred.

Article 6 Cancellation by the renter

The renter can only cancel through a written cancellation statement by e-mail or post. The date on which the cancellation statement is received by Beijs Roadtrips applies as the cancellation date. Cancellation costs are calculated based on the following scale:
• Up to 8 weeks before the start of the rental period: 25% of the rental sum;
• 6 to 8 weeks before the start of the rental period: 50% of the rental sum;
• 4 to 6 weeks before the start of the rental period: 75% of the rental sum;
• up to 4 weeks before the start of the rental period: 100% of the rental sum.
Beijs Roadtrips recommends taking out travel and cancellation insurance to cover a forced cancellation. However, this is entirely the responsibility of the renter.

Article 7 Cancellation by Beijs Roadtrips

Beijs Roadtrips reserves the right to cancel a reservation placed via the website without giving any reason and without owing any form of compensation. This can be the case, for example, if two users place a booking for the same motorhome at the same time. They may both receive a booking confirmation. The down payment will then be refunded.
Cancellation by Beijs Roadtrips is also possible if it has reason to believe that the renter may have wrong intentions, such as theft, embezzlement, or causing damage to the motorhome. In that case, the down payment will be refunded without owing any further form of compensation to the renter.
In the event of force majeure, Beijs Roadtrips is also authorized to cancel the reservation. Force majeure includes - but is not limited to - predicted severe weather, the reserved motorhome being lost, returned too late, and additionally no comparable motorhome being available.
If Beijs Roadtrips cancels a reservation due to force majeure, the amount already paid will be refunded to the renter without any further form of compensation being owed to the renter.
Beijs Roadtrips explicitly rejects all liability for damage caused by cancellation.

Article 8 Deposit

The regular deposit is € 1,500 per rental period.
For destinations as described in articles 10.3 and 10.4, an increased deposit of € 500 on top of the regular deposit applies.
In case the renter brings a dog, an increased deposit of € 500 applies on top of the regular deposit.
The renter must ensure that the deposit is paid by debit card (pin) on the day of departure at the location of Beijs Roadtrips.
Provided that the renter has fulfilled all obligations under the agreement, the deposit will be refunded to the renter's account within 14 days after returning the motorhome, unless Beijs Roadtrips is entitled to withhold the deposit and/or requires an additional payment from the renter. In the event of damage, once the total damage is known, the remainder will be returned to the renter, subject to any deductions for extra costs owed by the renter. If the costs to be paid by the renter exceed the deposit, these must be paid directly by the renter to Beijs Roadtrips.
Any extra costs owed by the renter can be deducted from the deposit. If it turns out that the deposit is not sufficient to cover the damage to which Beijs Roadtrips is entitled under the agreement, the renter must pay the remaining amount directly to Beijs Roadtrips. If necessary, a final settlement can be drawn up to specify the costs.
Beijs Roadtrips does not reimburse interest on the paid deposit.

Article 9 Rental period

The rental period starts and ends according to the days and hours chosen during reservation and recorded in the individual rental agreement.
We apply a fixed return time, namely between 09:00 and 11:00 in the morning. The exact return time is agreed with the renter and recorded in the individual rental agreement. The agreed return time can only be deviated from with the approval of Beijs Roadtrips.
If the motorhome is not returned before the time agreed in the contract, you as the renter owe us a fine. This is only not the case when the late return is the result of a technical defect in the motorhome and this defect was immediately reported to us. The assessment of whether this defect justifies a late return is at the sole discretion of Beijs Roadtrips.
If the motorhome is returned late, it is not available for the next renter, forcing us to charge a fine. In case of exceeding the return time, we will charge a fine of € 250 per day.
Extending an agreed rental period is only possible subject to availability and requires written approval from Beijs Roadtrips.

Article 10 Destination

The insurance of Beijs Roadtrips only offers coverage in countries listed on the International Motor Insurance Card (also called the green card). Because the insurance does not provide coverage in countries not on the green card, it is not allowed to travel to these countries with the motorhome.
Countries that are on the green card, but are not designated as safe, may not be visited or traversed by the renter. The travel advice of the Dutch Government is leading in this respect (https://www.nederlandwereldwijd.nl/reisadvies):
1. Countries that are yellow according to the travel advice: only with permission from Beijs Roadtrips;
2. Countries that are orange/red according to the travel advice: not allowed. Violation of this prohibition means that the renter is fully liable for all damage resulting from entering and/or traversing the area.
In principle, it is not permitted to use the motorhome for winter sports or to visit other winter destinations. The choice to make an exception to this lies entirely with Beijs Roadtrips and no rights can be derived from this by others, such as potential renters. The renter must always request permission from Beijs Roadtrips. Damage caused by violating this prohibition is entirely at the expense of the renter.
In principle, it is not permitted to use the motorhome to visit a festival. The choice to make an exception to this lies entirely with Beijs Roadtrips and no rights can be derived from this by others, such as potential renters. The renter must always request permission from Beijs Roadtrips. Damage caused by violating this prohibition is entirely at the expense of the renter.

Article 11 Obligations of the renter

The renter is obliged to register the drivers with a driver's license and identity document before the start of the rental period. Without this double identity check, there is no insurance coverage.
If the renter does not drive themselves, they must inform the driver(s) registered with Beijs Roadtrips of these general terms and conditions and ensure that they are complied with.
The motorhome always remains the property of Beijs Roadtrips. The renter may not sublet, offer for sale, sell, transfer, encumber or make the motorhome available to others.
The renter declares that they or the driver are capable of driving the motorhome safely, both physically and mentally.
The renter bears full responsibility for all goods and persons transported in the motorhome during the rental period. It is strictly forbidden to transport illegal goods, such as prohibited substances referred to on list 1 and list 2 of the Opium Act and prohibited weapons referred to in the Weapons and Ammunition Act, in the motorhome.
The motorhome must be used in accordance with the applicable laws, rules, and regulations at the place of use.
The renter is obliged to ensure that any damage is limited as much as possible. Examples include not driving on flat tires and inflating them in time, as well as repairing a star in the windshield.
Before departure, Beijs Roadtrips will provide instructions on how the motorhome works. It is the responsibility of the renter to follow these instructions closely. These written instructions must be signed for receipt by the renter before departure. Damage caused by not following the instructions/directions is completely at the expense of the renter.
If the renter fails to meet their obligations under the individual agreement, these general terms and conditions, or applicable legislation, the renter is liable for all damage and costs suffered by Beijs Roadtrips as a result.

Article 12 Repairs and maintenance

Despite careful maintenance, a technical defect in the motorhome may occur during the trip. In such cases of repair, the renter is obliged to contact Beijs Roadtrips and follow its advice. Repairs may only be carried out by recognized dealers of the relevant brand and model.
Repairs to both the exterior and interior of the motorhome must be carried out by competent persons. Repairs that are not necessary, but the renter still has carried out, are at the expense of the renter.
The renter must submit the specified repair invoices (in the name of Beijs Roadtrips) and return the replaced parts to be reimbursed for the repair costs incurred.
A European claim form is provided with the travel documents, on which any damage and the details of involved parties must be reported. This form must be handed in to Beijs Roadtrips upon return.
During the rental period, the renter cannot claim compensation for unused parts, compensation for holiday days, or alternative accommodation. It is highly recommended that the renter takes out travel insurance, as advised by Beijs Roadtrips.

Article 13 Liability of Beijs Roadtrips

Beijs Roadtrips is not liable for any damage due to the temporary unavailability of the reservation facility, or if the website is temporarily offline for maintenance or other reasons.
If Beijs Roadtrips cannot make the motorhome available to the renter because the previous renter did not return the motorhome on time, Beijs Roadtrips has the right to provide a comparable motorhome which must be accepted by the renter. If no comparable motorhome can be provided, you as the renter will only receive a refund of the rental sum for the lost days. You are under no circumstances entitled to compensation for damages or any other form of compensation.
Beijs Roadtrips is not liable for damage beyond its control, such as events it can do nothing about, or through actions or negligence of the renter or driver.
Beijs Roadtrips is not responsible for damage resulting from incorrect or incomplete information provided by the renter.
Beijs Roadtrips is not liable for personal, immaterial, material, consequential, or bodily injury, unless the damage results from a defect in the motorhome that Beijs Roadtrips knew about without informing the renter. Beijs Roadtrips is not liable for compensation for less pleasant travel experiences.
Beijs Roadtrips is not responsible for indirect damage, such as lost profit, missed savings, and business stagnation.
If Beijs Roadtrips is liable, the liability is limited to the amount covered by the insurer. If the insurer does not pay, the liability is limited to the rental sum.
The limitations of liability do not apply if the damage was caused by intent or recklessness on the part of Beijs Roadtrips.

Article 14 Liability of the renter

The insurance does not pay out in cases of damage caused by intent, deliberate recklessness, fraud, crimes, use of alcohol and/or drugs, refusal of a breathalyzer, urine or blood test. In these cases, the renter is fully liable for all damage. Beijs Roadtrips will recover the full damage from the renter in such a case.
The renter is obliged to limit damage and is liable for damage caused by, for example - but not limited to - continuing to drive on flat tires, failing to have a star in the windshield repaired, and similar cases.
The renter is personally liable for items left behind at Beijs Roadtrips, as this is done entirely without obligation and without payment. As a renter, you expressly agree that the entire responsibility lies with yourself if you choose to leave items with us. We accept no liability in that case.
The renter is liable for the deductible of € 1000 per event. This will be deducted from the deposit by Beijs Roadtrips, but in the event of multiple events, Beijs Roadtrips reserves the right to recover excess costs fully from the renter, for example by having to pay the deductible multiple times or for damage not covered by the insurer.
The renter is liable for damage to the interior. Beijs Roadtrips will deduct this damage from the deposit.
The renter is liable for unpaid tolls and fines. Beijs Roadtrips reserves the right to reclaim fines and unpaid tolls from the renter at any time. An administration fee of € 25 per fine will be charged to the renter.

Article 15 Insurance

All motorhomes are insured for third-party liability (WA) and all-risk, including passenger insurance. There is a deductible of € 1000 per event, which will be deducted from the deposit paid by the renter.
In case of a breakdown, substitute transport and substitute accommodation are insured together up to a maximum payout of € 2500.
Damages under € 1000 cannot be submitted to the insurance of Beijs Roadtrips. Beijs Roadtrips will deduct the damage amount from the paid deposit.
If damage has been caused by a third party, it is the renter's responsibility to hold that third party liable. The renter is also in that case obliged to compensate the damage to Beijs Roadtrips.
The insurance premium is included in the rental price.
The green card of the insurance and a European Claim Form are present in the motorhomes.
The insurance does not pay out in cases of damage caused by intent, deliberate recklessness, fraud, crimes, use of alcohol and/or drugs, refusal of a breathalyzer, urine or blood test. In these cases, the renter is fully liable for all damage.
The insurer provides no compensation and offers no help if the motorhome breaks down due to a defect that is easy to fix or could easily have been prevented, such as an empty fuel tank. The renter is responsible for simple repairs and, for example, keeping fuel levels up.
Damage to the interior is not covered by the insurance and can in most cases be claimed by the renter on their travel insurance (under the heading 'damage to holiday accommodation' not being 'driving damage of a rented motorhome') so that repair or replacement costs are entirely for the account of the renter.
A copy of the policy conditions can be requested from Beijs Roadtrips at any time.

Article 16 Damage

The renter is obliged to report all damages and defects known to them immediately to Beijs Roadtrips.
Damage to the interior cannot be submitted to the insurer and is entirely at the expense and risk of the renter.
Damage under € 1000 will be deducted from the deposit.
The renter is fully liable for the deductible of € 1000 per event. In case of multiple damage-causing events, the renter is also liable to pay the part exceeding the deposit to Beijs Roadtrips.

Article 17 Pets

Beijs Roadtrips has one motorhome available in which a dog is allowed. Only after consultation with Beijs Roadtrips and based on availability.
Pets other than a dog are not allowed.
When bringing a dog, an extra deposit of € 500 applies on top of the regular deposit from Article 8.1 of these general terms and conditions.
The motorhome must be completely cleaned by the renter upon return, paying extra attention to the removal of hairs and odors left by the dog.
The dog is not allowed on chairs, sofas, beds, pillows, or duvets inside the motorhome.
The renter must provide a suitable basket or crate for the dog.
It is not permitted to leave the dog alone in the motorhome.
Beijs Roadtrips reserves the right to fully deduct damage caused by the dog from the deposit. Extra cleaning costs for removing hairs and odors can also be deducted from the deposit. This falls under the personal responsibility of the renter.

Article 18 Checks upon returning the motorhome

The motorhome must be returned by the renter in the same condition as upon delivery.
As a renter, you are responsible for returning the motorhome correctly. Beijs Roadtrips takes care of the final cleaning, but as a renter, you also have a number of obligations which we mention below. Failure to meet these obligations entitles us to withhold an amount from the deposit. This amount is mentioned after each obligation.
1. the motorhome must be returned broom clean (€ 50);
2. smoking is not allowed in the motorhome (€ 500);
3. the waste water tank must be emptied (€ 50);
4. the toilet cassette must be returned empty and cleaned (€ 100);
5. the fuel tank is full (fuel costs + € 50);
6. the AdBlue tank is filled (tank costs + € 50).
The motorhome is given to the renter at the start of the rental period in compliance with points a to f. The renter is expected to report before departure if the motorhome does not meet one of the mentioned points. This is the responsibility of the renter. If the renter does not do this, it will not be taken into account during the check upon returning the motorhome.

Article 19 Processing of personal data

Beijs Roadtrips handles personal data according to privacy legislation rules.
Beijs Roadtrips may share personal data with third parties:
1. if the renter and/or driver has explicitly given permission for this;
2. in accordance with a legal obligation or court order;
3. to protect the rights or property of Beijs Roadtrips;
4. to prevent crimes or ensure national security;
5. in case of suspicion of fraud or other illegal activities;
6. if necessary for the execution of the agreement with Beijs Roadtrips.
7. the motorhome is equipped with a Track & Trace system. How we handle GPS information can be found in our privacy statement.
Beijs Roadtrips reserves the right to record personal data of the renter and/or driver in its own system in case of non-payment, embezzlement, or intentionally causing damage. If deemed necessary, reasonably justified or required by a legal order, Beijs Roadtrips can also share this data with third parties. For more information, please refer to our privacy statement.

Article 20 Applicable law and disputes

Only Dutch law applies to every agreement between Beijs Roadtrips and the renter.
All disputes arising from the agreement will be submitted to the Zeeland - West-Brabant court, Breda location, unless the law prescribes another competent court.

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